We Are The Tech Experts
Empowering Your Business

We Help Businesses Improve Operations To Drive More Sales

We Use Only The Best Platforms To Ensure Our Customers Success

About

Experts Only

Fluent in all phases of the technology life cycle, our experts pride themselves in their work so our customers can focus on what's important, generating profit.

  • Business planning & implementation
  • Cloud infrastructure management
  • Communication platforms (messaging & email)
  • Sales cycle management
  • Military grade security

Our Services

Custom Software

We have developed our own custom cloud CRM, communications, and collaboration platform wrapped by military grade security protocols. Our API allows for easy integration.

Sales & Operations Cloud

Sales are the life-blood of your business. We employ best of breed sales processes coupled with operational support to keep your business running smoothly.

Unified Communications

Whether it's communicating with your teams around the world or with your customers, our cloud platform will keep you connected. Our messaging solution will save you money while our collaboration and reporting systems will keep you on track.

Business Planning

We can help you design a business plan based on our many years of experience in sales and business operations. We can provide you with additional tools to estimate and track crucial metrics in your business.

Global Reach

Our global cloud infrastructure can be reached, at high speed, from anywhere in the world. So, if you have a team in the UK and a team in Asia, they will be connected locally to our high speed global network. Now you can work from anywhere in the world. All you need is an Internet connection.

24/7 Support

We are available 24/7 to keep your business online. We provide direct communication to your very own personalized account manager. Not only a ticket system, you get his or her direct mobile number. Now that's real customer service!

Frequently Asked Questions

We accept Visa, MasterCard, American Express, PayPal and bank wire transfer.

We believe privacy is a basic human right, and Privacy by Default is a guiding principle for our company in all we do. We do not share your personal/business information with anyone outside of our company or affiliates. Any request from a third party organization must go through the proper legal channels, and you will be notified upon receipt. Refer to our Privacy Policy for further information.

We are obsessed with keeping your data safe and secure. All of our infrastructure locations feature 24/7/365 video surveillance, biometric access restrictions, and fire/flood/theft monitoring systems. All our databases are backed up on fault tolerant systems and sensitive data encrypted.

Our cloud platform is a pay-as-you-go service (monthly or yearly). There are no long-term contracts. You can upgrade or downgrade as you wish or cancel at any time through your account manager.

Depending on the size of your organization, we can setup a team of 25 the next day after payment has been made. Of course the custom option will take longer and we can give you an estimate.

We do offer discounts for high volume usage with some of our products. Please contact us with your current volume per month for details on discounts.

Assessment

Once you become a customer, we will assess your readiness to onboard and migrate to our platform.

We will walk you through what needs to be done on your end to create a much smoother transition. You are never alone and your personal account manager will show the in's and out's of our platform so you can succeed.

Setup

Your account manager will help you setup initially. This is required as our platform can be daunting at first. We believe in teaching our customers how to use the system instead of relying on documentation or ticket systems. Understanding how it works in the beginning will go a long way once you start using it. Believe us, being able to fix an issue or scale up yourself in a pinch is empowering. :)

After setup is complete, your account manager will monitor your usage to make sure the transition goes smoothly.

Operations

Once you are setup and running, we constantly monitor our platform to make sure it is running at peak performance.

If we spot an issue, we will notify you immediately with solutions and estimates so you are always up-to-date.

Pricing

small team
$800 / month

  1. 10 users included
  2. Direct line to account manager
  3. 24/7 support
  4. Initial setup
  5. Custom reports
  6. Live team dashboard
  7. Multi-team setup
  8. Workflow assessment
popular

medium team
$1,250 / month

  1. 25 users included
  2. Direct line to account manager
  3. 24/7 support
  4. Initial setup
  5. Custom reports
  6. Live team dashboard
  7. Multi-team setup
  8. Workflow assessment

custom
Contact us

  1. Discount per user
  2. Direct line to account manager
  3. 24/7 support
  4. Initial setup
  5. Custom reports
  6. Live team dashboard
  7. Multi-team setup
  8. Workflow assessment

Contact us

+852 580 10907
Sales: Monday-Friday (9am-5pm)

Rm 1702, Sino Centre
582-592 Nathan Rd.
Mong Kok, Kowloon, Hong Kong

Terms of Service ("Terms")

Last updated: March 27, 2020


Please read these Terms of Service ("Terms", "Terms of Service") carefully before using the http://www.expertpower.global website (the "Service") operated by Expert Power Int'l Ltd. ("us", "we", or "our").

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

Purchases

If you wish to purchase any product or service made available through the Service ("Purchase"), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.

You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.

By submitting such information, you grant us the right to provide the information to third parties for purposes of facilitating the completion of Purchases.

We reserve the right to refuse or cancel your order at any time for certain reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons.

We reserve the right to refuse or cancel your order if fraud or an unauthorised or illegal transaction is suspected.

Availability, Errors and Inaccuracies

We are constantly updating our offerings of products and services on the Service. The products or services available on our Service may be mispriced, described inaccurately, or unavailable, and we may experience delays in updating information on the Service and in our advertising on other web sites.

We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.

Subscriptions

Some parts of the Service are billed on a subscription basis ("Subscription(s)"). You will be billed in advance on a recurring and periodic basis ("Billing Cycle"). Billing cycles are set either on a monthly or annual basis, depending on the type of subscription plan you select when purchasing a Subscription.

At the end of each Billing Cycle, your Subscription will automatically renew under the exact same conditions unless you cancel it or Expert Power Int'l Ltd. cancels it. You may cancel your Subscription renewal either through your online account management page or by contacting Expert Power Int'l Ltd. customer support team.

A valid payment method, including credit card, is required to process the payment for your Subscription. You shall provide Expert Power Int'l Ltd. with accurate and complete billing information including full name, address, state, zip code, telephone number, and a valid payment method information. By submitting such payment information, you automatically authorize Expert Power Int'l Ltd. to charge all Subscription fees incurred through your account to any such payment instruments.

Should automatic billing fail to occur for any reason, Expert Power Int'l Ltd. will issue an electronic invoice indicating that you must proceed manually, within a certain deadline date, with the full payment corresponding to the billing period as indicated on the invoice.

Fee Changes

Expert Power Int'l Ltd., in its sole discretion and at any time, may modify the Subscription fees for the Subscriptions. Any Subscription fee change will become effective at the end of the then-current Billing Cycle.

Expert Power Int'l Ltd. will provide you with a reasonable prior notice of any change in Subscription fees to give you an opportunity to terminate your Subscription before such change becomes effective.

Your continued use of the Service after the Subscription fee change comes into effect constitutes your agreement to pay the modified Subscription fee amount.

Refunds

All services rendered by Expert Power Int'l Ltd. are non-refundable. Certain refund requests for Subscriptions may be considered by Expert Power Int'l Ltd. on a case-by-case basis and granted in sole discretion of Expert Power Int'l Ltd.. This includes, but is not limited to: setup fees, one time fees, monthly service fees, upgrade fees, additional service fees, technical support fees, administrative fees, and late fees. You agree not to chargeback any credit card/debit card/PayPal payments for rendered services. A chargeback of payment for rendered services will result in an additional charge of two hundred dollars [$200] and will be subject to collection by an authorized collection agency. You are responsible for any fees and costs (including, but not limited to, reasonable attorneys' fees, court costs, and collection agency fees) incurred by Expert Power Int'l Ltd. in enforcing collection.

Accounts

When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trade mark that is subject to any rights of another person or entity other than you without appropriate authorization, or a name that is otherwise offensive, vulgar or obscene.

Intellectual Property

The Service and its original content, features and functionality are and will remain the exclusive property of Expert Power Int'l Ltd. and its licensors. The Service is protected by copyright, trademark, and other laws of both Seychelles and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Expert Power Int'l Ltd..

Links To Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by Expert Power Int'l Ltd..

Expert Power Int'l Ltd. has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Expert Power Int'l Ltd. shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.

Limitation Of Liability

In no event shall Expert Power Int'l Ltd., nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

Expert Power Int'l Ltd. its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.

Governing Law

These Terms shall be governed and construed in accordance with the laws of The United States of America, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

Contact Us

If you have any questions about these Terms, please contact us.

Privacy Policy



Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.

  • Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
  • We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
  • We will only retain personal information as long as necessary for the fulfillment of those purposes.
  • We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
  • Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
  • We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
  • We will make readily available to customers information about our policies and practices relating to the management of personal information.


Requesting user information

Safeguarding our users' data is vital to the trust our users place in our service to keep their data secure. Expert Power Int'l Ltd. may not disclose personal information without the consent of its lawful owner. An exception to the consent rule is the disclosure of such information pursuant to a valid judicial or governmental request including subpoenas, court orders, and search warrants.

To request information for an account with Expert Power Int'l Ltd., detailed information must be specifically included in the request. We can't process overly broad or vague requests. If your inquiry alerts us to a violation of our policies or Terms of Service, we will handle it via our usual abuse procedures which may include contacting the user regarding their misconduct or suspending the site entirely.


Requests from foreign agencies/law enforcement

As a Seychelles limited company based in Mahe, Seychelles, Expert Power Int'l Ltd. is not required to provide data to foreign governments in response to legal process issued by foreign authorities. Foreign law enforcement officials wishing to request information from Expert Power Int'l Ltd. are required to serve the request via a Seychelles court or enforcement agency under the procedures of an applicable mutual legal assistance treaty.

Expert Power Int'l Ltd. turns over protected user information only upon receipt of a valid subpoena, Seychelles court order, or search warrant. Additionally, we will notify affected users about any requests for their account information, unless prohibited from doing so by law or court order (see more below).

  • Upon receipt of a valid subpoena, if these pieces of information are available, we can provide user registration information such as the first and last names, phone number, email address, the date/time stamped IP address from which the order was created, the physical address, and the PayPal transaction information.
  • Upon receipt of a valid court order, if these pieces of information are available, we can provide access logs which might reveal a user's movements over a period of time, account or private settings (for example, which users use certain services, etc.), security access logs other than account creation or for a specific time and date.
  • Upon receipt of a valid search warrant, if these pieces of information are available, we can disclose messages, the content of user communications with customer support, or other forms of content data.


Notification to users

We notify users and provide them with a copy of any legal process regarding their account unless we are prohibited by law or court order from doing so. In those cases, we will notify users and provide them with a copy of the legal process when the non-disclosure order expires.

If a request for information is valid, we will preserve the necessary information, and then make a reasonable effort to notify any affected account owner(s) by sending a message to their verified email address. In most cases, upon notification to the user, that user will be provided with 7 calendar days to file an objection with the court or otherwise legally challenge the request. If, prior to the deadline, we receive notice from the user that he or she has filed an objection to challenge a request, no information will be delivered until that process concludes.


Serving process and making inquiries

*Must be on law enforcement department letterhead and sent from an official governmental email address*

Please make your requests as specific and narrow as possible, including the following information:

  • Full information about authority issuing the request for information
  • The name and badge/ID of the responsible agent
  • An official email address and contact phone number
  • The DID number, customer name, and date range of interest
  • The description of the types of records you need

Please allow at least two weeks for us to be able to look into your request. Expert Power Int'l Ltd. reserves the right to make changes to any of the foregoing practices in its sole discretion.

We are committed to conducting our business with professionalism and transparency in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.